Returns + Exchanges
Returns
At Manley, your satisfaction is our top priority. If you have any questions or concerns about your order, please email us at info@manley.ie. We're a small team, but we're dedicated to making sure you're happy with your purchase.
Thank you for supporting us!
1. Returns Period: You may return an item to Manley within 14 days from the date you receive your order. Please note that any returns received after this period cannot be accepted for a refund.
2. Refund Process: Upon receiving your return, our team will thoroughly examine the item to ensure it complies with our returns policy. If the return is approved, we will initiate a refund to your original payment method. You will be notified by email once the return has been accepted.
3. Conditions for Return: Items must be returned in their original condition—unworn, unwashed, undamaged, and unused. Ensure that all original tags are still attached, and the item is in its original packaging. We strongly recommend inspecting garments upon delivery before removing any attached tags or disposing of packaging.
4. Return Address: Send your returns to the following address:
Manley, 61 Roselawn Road, D15XKR4, Ireland.
5. Contact Us: If you have any questions or need further assistance, please reach out to our customer care team at info@manley.ie
6. Sale Items: Please note that sale items are not eligible for return.
Additional Information:
The customer is responsible for the cost of return shipping unless the return is due to an error on our part.
We recommend using a tracked and insured shipping method for returns to ensure the safe delivery of your item.
Manley complies with applicable European consumer protection laws to safeguard your rights as a consumer.
Thank you for choosing Manley. We appreciate your understanding and cooperation with our returns policy.
Exchanges
1. Exchange Process:
If you wish to exchange an item, please contact us at info@manley.ie. We will guide you through the exchange process and assist in arranging the exchange for your item.
2. Conditions for Exchange:
Exchanges are eligible within 14 days from the date of receiving your order.
Items for exchange must be in their original condition—unworn, unwashed, undamaged, and unused.
All original tags must be attached, and the item should be in its original packaging.
3. Exchange Options: Upon contacting us, we will discuss available exchange options, including exchanging for a different size, colour, or a different item of equal value. The exchange is subject to product availability.
4. Exchange Shipping: Customers are responsible for the cost of return shipping for exchanges unless the exchange is due to an error on our part. We recommend using a tracked and insured shipping method to ensure the safe return of your item.
5. Refund in Case of Unavailability: If the requested exchange item is not available, we will offer you a refund for the returned item. The refund will be processed through your original payment method.
6. Contact Us: For any exchange-related queries or assistance, please reach out to info@manley.ie.